Terms & Conditions

1. Acceptance of Terms

By accessing and using ISP Billing ("the Service"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use the Service.

2. Description of Service

ISP Billing provides a cloud-based platform for managing WiFi hotspots, customer billing, payment processing, and related services for internet service providers.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Payment Terms

Subscription fees are billed monthly or annually as selected. Payments are processed through M-Pesa or other approved payment methods. Refunds are issued at our sole discretion.

5. Acceptable Use

You agree not to use the Service for any unlawful purpose or in violation of any applicable laws or regulations. You are solely responsible for the content and data you store on the platform.

6. Service Availability

While we strive for 99.9% uptime, the Service may be temporarily unavailable for maintenance or due to factors beyond our control. We are not liable for any losses resulting from service interruptions.

7. Limitation of Liability

ISP Billing shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Service.

8. Termination

We reserve the right to suspend or terminate accounts that violate these terms. You may terminate your account at any time by contacting support.

9. Changes to Terms

We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance of the new terms.

10. Contact

For questions about these terms, contact us at support@ispbilling.com.